Last Update: September 04, 2025

First Served provides process serving, document, and courthouse services to lawyers, law firms, and self-representing/private individuals (“the Client”) within the Calgary Metropolitan Region, Alberta. First Served appreciates the opportunity to serve your document(s) (“the Service”) under the Terms and Conditions of this Process Service Agreement.

By Initiating your Service, you agree to and accept all Terms and Conditions (“the Terms”) outlined on this website and in our correspondence. Please read these Terms carefully before Initiating your Service. Your access to and use of the Service is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

If you disagree with any part of the Terms then you may not access the Service.

First Served reserves the right to refuse or terminate the Service if the Client behaves in a threatening, aggressive, or unprofessional manner.

Fees for Initiated Services remain payable even if the Service is terminated due to client misconduct (see Payment Terms below).

It is the Client's responsibility to validate and confirm the address intended for Service. Notification in advance is required if the address is unverified. First Served does not perform locate work; when provided with an incorrect address by the Client, a refund will not be issued.

All information provided on your court documents is assumed to be accurate and complete. The Client is responsible for ensuring proper preparation of all documentation for service in accordance with proper court procedure. First Served will not be held responsible nor liable for any errors, omissions, misrepresentation, intentionally or unintentionally, made by the Client or representative of the Client, either directly or indirectly.

Clients must ensure that they provide the correct documentation and instructions pertaining to the Service. Charges will apply if either the Affidavit(s) or the Service need to be re-done due to incorrectly filed or missing documentation, or incomplete/incorrect instructions for Service.

If Personal Service is unsuccessful, an Affidavit of Attempted Service or an Affidavit in Support of Substitutional Service will be prepared, and a final invoice issued. It is the Client’s responsibility to apply for a Substitutional Service Order after the Affidavit of Attempted Service is filed with the Court.

If Personal Service is successful, an Affidavit of Service will be prepared and a final invoice issued.

A Service's file is considered closed and completed upon the issuing of the final invoice.

Payment by cheque is only available to Limited Liability Partnerships (LLP’s), government agencies, or professional corporations. For LLP’s, government agencies, and professional corporations, payment is due upon receipt of the invoice.

Sole practitioners, paralegal firms, and self-representing/private individuals must process payment prior to the Service being dispatched. An invoice will be issued based on your requested Service, which must be paid prior to service commencement. If additional actions incur extra costs, you will be contacted for authorization before proceeding. You will receive an additional invoice for any approved Services. The current acceptable forms of payment are credit, debit, cash, and E-Transfer.

Late penalty fees of $50 apply after 30 days of non-payment, and for every subsequent month of non-payment following.

No Refunds: Once the Service has commenced, all fees are non-refundable.

First Served is not a Licensed Lawyer, so does not carry the legal authority to provide independent legal advice pertaining to your Service. Information provided on this website does not, and is not intended to, constitute legal advice; any information provided during the course of your Service is for general guidance only and is acted upon at your own risk.

If you are in need of independent legal advice, you should consult a Licensed Lawyer within your Jurisdiction.